Director, Medical Staff Services - CHA Hollywood Presbyterian Medical Center, Los Angeles CA
Posted on May 22nd, 2018
Our Director, Medical Staff Services is an exciting opportunity for you to be a part of building our healthy future!
CHA Hollywood Presbyterian Medical Center has initiated the construction of a new, state-of the-art patient tower and associated campus construction and remodeling project.
Join a Team Dedicated to Quality Care!
We have a long tradition of providing high-quality medical care to our patients, including recognition by Healthgrades in areas such as Patient Safety, Labor and Delivery, Obstetrics and Gynecology, Treatment of Heart Failure, Hip Fracture Treatment, Back Surgery, and more. The hospital is certified as a Primary Stroke Center and STEMI Receiving Center. We are adopting the latest technology, including da Vinci surgery. Our Emergency Department features a new three-track process which expedites patient care.
For consideration, please apply online through our website: www.hollywoodpresbyterian.com and send your resume/CV to: robert.drust@hpmedcenter.com
Job Summary
Administers, plans, and directs activities of Medical Staff, CME/Medical Library and GME services. Ensures services to facility are delivered in a safe, timely and effective manner. Responsible for overseeing the Graduate Medical Education program for physicians. Provide administrative support to assigned Departments and Committees of the Medical Staff. Maintains performance improvement activities and participates in CQI activities of all departments
General Duties - Medical Staff
• Establishes, contributes and maintains the continuity in the planning, development and implementation of standards applicable to Medical Staff members relating to credentialing, quality and administrative function
• Encourages physicians and their patients use HPMC's facilities and services profitably and more often than annual and long term expectations
• Participates in hospital and medical staff marketing activities
• Leads medical staff preparation, organization, and follow-up involved in maintaining hospital accreditation and licensure with regulatory agencies
• Leads assigned business units whereby the employee's engagement scores exceed annual and long term expectations
• Operates the facility and its assigned business units whereby physicians satisfaction scores exceed and long term expectations
• Collaborates with the Business Development and Physician Relations departments to develop/implement Medical Research programs, including coordination of grant and proposal development
• Enhances professional growth and development through participation in educational staff meetings and in-services/workshops
• Attends Medical Staff Committee meetings as needed
• Develops, implements and evaluates policies and procedures for appropriate department(s)
• Establishes necessary staffing requirements of department(s). Directs hires, performance management and development of staff within department(s)
• Consistently develops a detailed plan of action prior to implementation of a new procedure
• Regularly examines alternative methods of providing required services in order to reduce departmental operating costs
• Promotes good staffing practices by maximizing the utilization of human resources; forecasts and anticipates the personnel needs of the department with regard to fluctuations in the projected workload; holds staffing at a functional minimum
• Consistently demonstrates the ability to establish appropriate departmental priorities
• Effectively maintains all required records for the department; demonstrating good organizational skills
Research Project Development
• Maintains files for research protocol studies at HPMC
• Monitors status of assurances and IRB registration with the Office of Human Research Protection
• Submits protocol proposals to Western IRB for oversight approval or waiver. In the instance of Western IRB waiver, maintain communication with the appropriate IRB
CME/Medical Library/GME
• Ensures Continuing and Graduate Medical Education as well as Medical Resident and Student Programs are appropriately and timely implemented based on discussion/evaluation of facility and educational institutions' goals/objectives
• Maintains Medical Library
• Ensures staff are on hand to provide assistance in using electronic resources
Value Based Purchasing
• Works with assigned departments to ensure staff is informed of VBP goals/targets
• Includes updates regarding VBP (Core Measures, HCAHPs, Readmissions, etc.) as appropriate in staff meetings
• Develops and implements action plans designed to improve VBP status of the department(s) and/or hospital
• Ensures staff is accountable for achieving Core Measures, HCAHPS and other VBP goals
Professional Requirements
*Demonstrates knowledge and commitment to the organization's hospital-wide Performance Improvement Program in order to ensure continuous quality improvement of all processes.|
*Performs efficiently in crisis and emergencies, remaining calm, following established protocols, informing appropriate persons, and documenting events. Assures appropriate unit response in both reporting and responding to facility emergencies such as fire, infant abduction, and disruption in utilities and hazardous materials spills.|
Maintains regulatory requirements, including all state, federal and TJC regulations.|
*Ensures that technical and professional programs are scheduled for staff development and based on identified learning needs of personnel; for maintenance and enhancement of clinical expertise.|
Demonstrates effective writing skills, effective public speaking & presentation skills; maintains effective communication with staff, peers, medical staff, etc.|
Demonstrates effective time/stress management.|
Encourages staff career development and participation in professional organizations.|
Works at maintaining a good rapport and a cooperative working relationship with physicians, employees, patients and staff resulting in exceptional customer service.|
Represents the organization in a positive and professional manner.|
Demonstrates strong, accurate decision making capabilities.|
Attends committee, CQI and management meetings, as appropriate.|
Ensures compliance with hospital policies and procedures including but not limited to department operations, fire, safety, and infection control.|
Complies with all organizational policies regarding ethical business practices including the Code of Conduct Manual.|
Hires talented staff-provides timely feedback regarding performance. Completes evaluations in a timely manner.|
Develops department staff via ongoing in-service education, on-the-job training, evaluations and open departmental meetings.|
Effectively and consistently communicates administrative directives to personnel and encourages interactive departmental meetings and discussions.|
Communicates the mission, ethic and goals of the hospital, as well as the focus statement of the department.|
Is knowledgeable of social, regulatory, political and economic factors that relate to patient care services.
Position Requirements
Bachelor's Degree in healthcare related field required. Master's degree preferred.|
Five years recent experience in similar position in acute healthcare setting.|
CPMSM required
Valid CA driver's license
Current Fire Card
Skills
Demonstrates familiarity with Microsoft Office Software as well as Outlook.
Advanced knowledge of medical staff management software preferred.
MD Staff experience a plus.
EOE
Hollywood Presbyterian is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.