Back To CalendarMay 20th, 2024 - May 21st, 2024

Select Sessions

• Collaborative leadership is a leadership approach that builds strong teams by empowering individuals to lead from where
  they are. This topic is perfect for those involved in health care, education, business, politics, community engagement, and
  nonprofit management. Take your organization to the next level of success with this interactive and fun team-building
  presentation.
  
  Session Objectives:
  1) Discuss collaborative leadership as a concept.
  2) Connect to the organizational mission in a personal context.
  3) Harness the power of sponsorship.
  4) Understand how influence works in team projects.
  5) Practice giving and receiving feedback for project success.
  
  Target Audience: All

• This presentation will address the importance of the relationship between the Medical Staff and its legal counsel. The discussion will focus on the respective roles and duties of the attorney and MSP in legal matters and the importance of communication to mitigate risks to the organization. Rebecca and Rachel will also provide tips on maintaining legal protections for confidential communications and will discuss their perspectives on complex or contentious situations that could lead to a hearing or litigation.
  
  1) Understand the respective roles of the MSP and legal counsel in handling legal issues that pertain to the Medical Staff.
  2) Identify areas of concern where legal advice may be needed to navigate situations that could lead to a hearing and/or
  litigation.
  3) Identify what constitutes attorney-client communications and attorney work product and how to protect those privileges.
  
  Target Audience: New MSPs, Seasoned MSPs, CVOs, Medical Staff Leaders, Administrative Leaders
  

• When a practitioner is onboarding, they must feel a sense of unity of the organization they are onboarding. The Credentialing, Onboarding and Provider Enrollment can be very overwhelming for our new practitioners or even students who are not used to the standard processes. It is important to create a seamless experience of onboarding yet be able to accomplish all the necessary steps needed to successfully enroll, credential and onboard the new member of the clinical team. In this session we will walk through, in workshop format, the three steps to creating a successful process – STORMING, NORMING, FORMING.
  
  This will help us create a concise and standard workflow for our team members and understand the intricacies each process entails for further appreciation of each others feats.
  
  Session Objectives:
  1) Compare & Contrast Provider Enrollment Workflow to Credentialing to Onboarding workflows to determine process
  duplicities.
  2) Understand “Storming, Norming and Forming” to build a successful cross-collaborative team.
  3) Develop a collaborative workflow.
  
  Target Audience: New MSPs, Payer Enrollment Professionals, Medical Staff Leaders, Administrative Leaders

• The role of the Hearing officer is governed by the Medical Staff Bylaws, CA Laws and Rules of Ethics which apply to counsel California cases which have addressed issues regarding the selection of Hearing Officers; issues of potential bias in the relationships between the attorneys serving as Hearing Officers and the institutions requiring their services. There has also been recent cases with respect to the rules of evidence and procedures to be applied by Hearing Officers. The purpose of the session is to address these issues and to discuss challenges for medical staff professionals in working with Hearing Officers to be able to conduct a fair and impartial hearing.
  
  Session Objectives:
  1) Provide an overview of the laws governing the conduct of the judicial review hearing.
  2) Provide an overview of the hearing officers role.
  3) Provide an overview of the steps needed to begin and conduct a successful, fair and impartial judicial review hearing.
  
  Target Audience: New MSPs, Seasoned MSPs, Medical Staff Leaders, Administrative Leaders

• In 2020, during the height of the pandemic, Dr. Lorna Breen, an emergency medicine physician, committed suicide after
  spending weeks working 16-18 hour shifts daily, struggling with lack of PPE, scarce resources, and a constant flow of critically ill patients. When she was no longer able to work her friends and colleagues convinced her to be admitted to an inpatient psychiatric facility. Believing that a mental health crisis on her record would bring an end to her career, she instead chose to take her own life. This session will discuss the Lorna Breen Act and subsequent legislation related to practitioner mental health along with the limited questions about mental health that have been adopted by at least 26 state licensing boards and the push for institutions to similarly limit their credentialing questions. We will discuss options for managing these questions balancing practitioner mental health against patient safety.
  
  Session Objectives:
  1) State the core components of the Lorna Breen Act.
  2) Identify the limitations and consequences of credentialing questions related to mental and physical health.
  3) State at least one alternative for balancing the need to know about a practitioner’s mental health history and the Lorna
  Breen Foundation recommendation for limited questions.
  
  Target Audience: All, Medical Staff Legal Counsel (FULL)

• Oftentimes the Medical Staff or Enrollment departments are not given enough time to complete onboarding a new provider
  before they start, yet, leadership has expectations, forecasts and revenue goals to meet. Understanding the necessary conversations and formulating effective data allows our leaders to understand what our process truly entails and the impact it has on the revenue of the organization. This session will break it down and help create reports, conversations around process and impact to revenue for our C-Suite leaders.
  
  Session Objectives:
  1) Understand how to communicate effectively in a C-Level conversation when advocating for process.
  2) Determining Data Points for appropriate effectiveness in communicating.
  3) Create examples of effective reports through software and manually creating reports.
  
  Target Audience: New MSPs, Payer Enrollment Professionals, Medical Staff Leaders, Administrative Leaders

• If an applicant has a criminal history or a medical staff member is arrested, prosecuted, or convicted, the situation can’t be
  ignored. We’ll discuss the potential impact on the hospital and medical staff and identify options for addressing the situation. We’ll discuss some basics in the life of a criminal matter and ways the Medical Board might respond. We’ll also discuss ways to maximize the chances of learning of new criminal actions promptly.
  
  Session Objectives:
  1) Understand some basic terms and procedures related to criminal prosecutions to know what to expect when a member
  or applicant is arrested or subject to criminal prosecution.
  2) Consider the potential impact on the hospital and medical staff when an applicant or member is subject to arrest, prosecution, or criminal conviction.
  3) Analyze potential actions the medical staff might take if a member is subject to arrest, criminal prosecution, or
  conviction.
  4) Identify strategies for dealing with an applicant with a criminal history.
  5) Understand what the Medical Board might do when a physician is arrested, prosecuted, or convicted.
  6) Examine ways to learn about arrests and criminal history and bylaws provisions that may maximize the chances of prompt identification of new actions.
  
  Target Audience: New MSPs, Seasoned MSPs, CVOs, Medical Staff Leaders, Administrative Leaders
  (FULL)

• Do you have all the provider enrollment tools you need to be effective? Or do you only have a hammer? This session will
  provide concrete tools to make Provider Enrollment Professionals more effective in addressing a multitude of functions. The goal is to make enrollment less abstract through slides that will double as tangible checklists that can be used when these tasks present themselves.
  
  Session Objectives:
  1) Use the preparatory tools needed to establish a strong provider enrollment foundation.
  2) Implement basic tools used to perform day-to-day provider enrollment activities.
  3) Know which intermediate tools to use to address more advanced provider enrollment challenges.
  4) Tackle unusual circumstances and special projects through the power tools of provider enrollment.
  
  Target Audience: New MSPs, Seasoned MSPs, Payer Enrollment Professionals

• Peer review investigations and hearings are expensive and time consuming, but there are options that help medical staff offices fulfill their obligations meaningfully and more efficiently. We will explore a variety of scenarios a medical staff office may face when dealing with clinical and behavioral issues along with the arsenal of tools they can utilize. Potential alternatives to JRCs will also be discussed.
  
  Session Objectives:
  1) Learn how to use available tools when addressing clinical and/ or behavioral issues.
  2) Learn methods to avoid corrective action.
  3) Identify potential alternatives to costly and lengthy Judicial Review Hearings.
  
  Target Audience: New MSPs, Seasoned MSPs, Medical Staff Leaders

• “Confidential – Peer Review Protected” – Words that are commonly stated on most committee minutes and other
  documents. But what do they really mean? When do we disclose documents, and to who, and why? These are questions that we will delve into and analyze, and discuss the scope of the protections or privileges and the limitations. We will also discuss strategies to maximize protections.
  
  Session Objectives:
  1) State the importance of confidentiality.
  2) Identify at least one way in which peer review protections fail.
  3) State at least three things that are protected.
  
  Target Audience: All, Medical Staff Legal Counsel (FULL)

• This presentation will discuss the benefits of being a volunteer leader, and describe opportunities to volunteer for the
  Association as well as how to get started.
  
  Session Objectives:
  1) Identify volunteer opportunities with CAMSS.
  2) Select which volunteer opportunity is best for you.
  3) Determine next steps in becoming a volunteer with CAMSS.
  
  Target Audience: All

• This annual litigation and legislative update will cover a wide range of 2023-2024 legal developments important to your
  medical staff practice. This presentation will help to ensure that MSPs are in the know. Presenters will discuss recent legislation, notable legal decisions, and post-Dobbs considerations for medical staffs. Included will be discussions of recent developments regarding HIPAA (Koos v. UCLA), the role of medical staff versus hospital administration (Medical Staff of St. Mary v. St. Mary Medical Center), and fair process (Nashed v. Los Robles Regional Medical Center). The update will also cover regulatory changes that will impact medical staffs including the Medical Board’s Sunset Review Regulations (under SB 815), AB 1646 (“guest rotations”), AB 1070 and SB 345 (supervision limits of PAs), AB 1707 (limits disciplinary action for providing “sensitive services”), a proposal to expand the scope of practitioners who can be reported and to expand posted notices for failing to file mandated reports.
  
  Session Objectives:
  1) Provide general legal update on new statutes, regulations and case law relevant to Medical Staffs.
  2) Identify and discuss the implications of new developments on the medical staff office’s duties and responsibilities.
  3) Provide practical tips for addressing and incorporating these developments into the MSP’s practice.
  
  Target Audience: New MSPs, Seasoned MSPs, Medical Staff Leaders, Administrative Leaders

• Three years have gone by since AB 890 was signed into law, and implementation is finally here with regard to the practice of 103 NPs. The Board of Registered Nursing regulations took effect last January, and the first class of 103 NPs have been certified by the BRN and may begin or have already begun practicing independently in certain locations. This session will provide an overview of AB 890 and the regulations and provide insight into, as well as practical guidance on, the law’s impact on medical staffs. (The information provided is particularly important for anyone who is a supervisor or administrator over NPs, serves on an interdisciplinary practice committee, or is involved in an organized medical staff.)
  
  Session Objectives:
  1) Provide participants with updates regarding implementation of AB 890 and Board of Registered Nursing (BRN) regulations.
  2) Discuss impact of AB 890 and implementing BRN regulations on MSPs, including updates to NP scope of practice, peer review, and reporting requirements.
  3) Provide best practices, practical tips, and operational considerations for MSPs implementing independent practice by 103 NPs at their facility, as well as potential updates to Medical Staff governance and governing documents.
  
  Target Audience: New MSPs, Seasoned MSPs, Medical Staff Leaders, Administrative Leaders

• Are you hearing the word credentialing being used differently by people these days? There are many functions coming under the umbrella of credentialing but maybe we need to look at the similarities and differences of the functions. This program will review the functions of traditional credentialing and provider enrollment, compare and contrast the tasks and suggest ways that working together may not only enhance the two processes, but could offer some new job opportunities.
  
  Session Objectives:
  1) Distinguish the similarities and differences between credentialing specialists and provider enrollment specialists.
  2) Analyze the basics of each profession to better understand areas of collaboration and opportunity.
  3) Theorize why BOTH heads and tails makes for an optimal career development pathway.
  
  Target Audience: New MSPs, Seasoned MSPs, Payer Enrollment Professionals, Medical Staff Leaders, Administrative Leaders

• When the Medical Staff leadership initiates an investigation into a practitioner’s clinical practice or professional behavior,
  it’s important for the process to be carried out properly so the outcome is reasonable, well-founded, and defensible. Careful
  planning from the outset will facilitate the investigation. MSPs play a key role in ensuring the investigatory process is efficient and well-documented. Learn best practices for helping to guide the investigation and memorialize the investigating committee’s work, findings, and recommendations.
  
  Session Objectives:
  1) Learn how to lay the groundwork for a formal investigation so the ad hoc investigating committee is well-positioned to conduct an efficient, effective review.
  2) See how Medical Staff Services professionals play a key role in the investigation and how to be prepared to fulfill those responsibilities.
  3) Identify the essential aspects of a formal investigation that protect the outcome from procedural challenges.
  4) Consider options and strategies for addressing questions and challenges that may arise during investigatory process.
  
  Target Audience: New MSPs, Seasoned MSPs, Medical Staff Leaders, Administrative Leaders

• In the modern, post-covid world where everyone is “connected”, communication and building strong relationships are more important than ever. Many of us are working remotely and may be missing out on the connections with our own team, other departments in our organization, and even outside resources. New MSPs might feel like they’re in over their heads, with little to no guidance. In this session we’re going to find out what you think is the most valuable area to devote your time in order to stay relevant in your role. What can you do when you get back to work to adapt to the changing climate? Will you embrace new technology, register for training opportunities, mentor a new team member, become involved in your local MSS chapter? Hear from former MSPs, efficiency experts, and leaders in Medical Staff Credentialing technology and automation on where we see the largest gaps in the industry. Then decide for yourself: What can you do now to improve and grow in your role?
  
  Session Objectives:
  1) Identify the key relationships, both within their organization and externally, with vendors, surveyors and other MSPs, that will help elevate their process.
  2) Think critically about their role and know what changes they can make to generate higher quality output by making their process more efficient.
  3) Leave this session with a plan of action on what changes they can apply to elevate their role tomorrow.
  
  Target Audience: All (FULL)

• Annual Forum business meeting with lunch provided.

• Provider credentialing is, for the most part, a smooth process until you come across the one provider who has red flags
  all over their application. This will be an advanced course in provider credentialing. We will go over the ins and outs of what
  it means to deem an application incomplete or withdrawn, how to conduct tough applicant interviews, how to handle
  credentials committee issues, navigating reporting and hearing requirements, how to obtain peer review information from the provider’s other affiliations, drafting peer review information sharing agreements, complying with deadlines to process the application, and much more!
  
  Session Objectives:
  1) Deeper understanding of reporting and hearing requirements.
  2) Understand the difference between incomplete applications and denials for medical disciplinary cause or reason.
  3) How to work through red flags in applications.
  4) How to obtain peer review information from past or current affiliations.
  5) Tactics to respond to difficult applicants and their attorneys.
  
  Target Audience: New MSPs, Seasoned MSPs, CVOs, Medical Staff Leaders, Administrative Leaders

• “We Don’t Talk About Bruno” is a song from Disney’s 2021 computer-animated musical feature film “Encanto” and much like the Encanto family fears talking about Bruno, MSPs often fear talking about privileges. This session will address and alleviate a few of those fears by offering solutions to the more challenging aspects of privileging faced by MSPs today. Participants will be provided with best practice tools and strategies to help ensure their clinical privilege forms are reviewed and updated on an ongoing basis, contemporary methods, and examples of how to address the privileging of Physician Assistants and Nurse Practitioners as their practice and specialties continue to evolve and expand, and informative insights affecting the future of privileging.
  
  Session Objectives:
  1) Ongoing Maintenance of Privileges: additions, deletions, revisions.
  2) Expansion of Nurse Practitioner Practice - Acute Care.
  3) Physician Assistant/Associate: CAQs.
  4) Physician Specialty Focus of Practice.
  5) CMS Requirements for review of Surgical Specialties.
  
  Target Audience: Seasoned MSPs, Medical Staff Leaders (FULL)

• Speakers will explore the impact of burnout on medical services professionals through stories shared with us by MSPs across the country; stories detailing the root causes of MSP burnout and the heartbreaking impacts of this phenomenon. Speakers will provide tools participants can use to help themselves and others. This presentation will include resources and strategies that leaders can employ to lift up not only their own teams, but possibly their organizations across the board.
  
  Session Objectives:
  1) Recognize signs of burnout and work-related trauma in themselves and others.
  2) Identify and access resources to reduce stress, enhance individual resiliency, and know when to seek help.
  3) Advocate for and deploy strategies and systems that support emotional and psychological well-being across teams.
  
  Target Audience: New MSPs, Seasoned MSPs, Medical Staff Leaders, Administrative Leaders