Director Credentialing, Sharp HealthCare, San Diego, CA

Posted on October 20th, 2020

 

 

 

Apply: https://careers.sharp.com/job/san-diego/director-credentialing/1031/17390218

Summary:
The Sharp HealthCare Credentialing Director is responsible for overseeing all aspects of credentialing and re-credentialing of health care professionals for the hospitals, medical groups and health plan. This position ensures all health care professionals are credentialed accurately and timely, which includes the responsibility of maintaining current and archive information on file and within the credentialing database. The Director is responsible for system-wide compliance with applicable credentialing standards (e.g. Joint Commission, NCQA, AAAHC).

Skills and Qualifications:

• Minimum of three (3) years of supervisory or management level experience in credentialing required.
• Minimum of five (5) years credentialing experience required.
• Expert knowledge of credentialing accreditation regulations and standards required.
• Experience managing medical staff software implementation and upgrades (especially CACTUS) preferred. 
• Medical group and health plan experience preferred
• Must be able to operate applicable technology, including computer, Microsoft software, fax, copier, scanner and telephone, etc.
• Must demonstrate exceptional communication skills, listening effectively and asking questions when clarification is needed. 
• Ability to plan, assign, supervise and evaluate the work of others, and to monitor goals, objectives, deadlines and priorities. 
• Demonstrate accuracy, organizational and problem-solving skills. Ability to monitor work unit performance, identify opportunities, and improve processes to promote quality and safety. 
• Maintain confidentiality. 
• Ability to assume responsibility and exercise good judgement in making decisions within the scope of authority of the position. 
• Must demonstrate and promote a positive team-oriented environment. 
• Must be able to stay focused and concentrate under reasonable levels of stress and distraction. 
• Must possess ability to manage change, delays, or unexpected events appropriately.

Education:   Bachelor’s Degree required; Master’s Degree preferred

Licensure: Certified Professional Medical Services Management (CPMSM) and Certified Professional Credentialing Specialist (CPCS) certification required.

Key Responsibilities:

Leadership:

• Manages the recruitment, training, scheduling, assignments and ongoing
• performance of Credentialing Coordinators, Data Management and other department staff
• Serves as the system-wide expert on all applicable credentialing standards (Joint Commission, NCQA, AAAHC) and State and Federal regulations 
• Provides credentialing related education and training to staff and others as needed
• Maintains current knowledge of regulations and standards, and establishes department policies and procedures compliant with all requirements
• Assists in successful accreditation/regulatory surveys and delegated credentialing audits, including presentation of requested evidence of compliance and corrective action plans
• Ensure departmental compliance with HIPAA and Sharp HealthCare policies, especially those related to privacy and confidentiality 
• Represents the department at entity credentials committee and other requested leadership meetings.
• Serves as liaison to entity Medical Staff Offices, Medical Executive Committees, Chiefs of Staff, health plan, medical groups, Chief Medical Officers and other physician leadership
• Provides support and service recovery to physicians, providers and other stakeholders
• Represents Share HealthCare at California Association of Medical Staff Services (CAMSS) meetings and other applicable professional forums

Credentialing & Verification Functions:

• Directs the timely and accurate completion of health care professionals credentialing and re-credentialing applications
• Directs primary source verification and collection of documentation for licensing, board certifications, proof of professional liability insurance, National Practitioner Data Bank (NPDB) and/or other sources as required based on Joint Commission and NCQA standards, health plan requirements and credentialing policies
• Ensures the accurate collection and documentation of all required renewal certifications (expirables) within the required time frame
• Cross trains within department to support credentialing operations and provide back-up support for key functions as needed
• Ensures appropriate notification to hospitals, health plans and medical groups of provider demographic changes as well as required documentation in the credentialing database
• Directs the processing of provider network terminations
• Collects/receives/audits disciplinary, OIG, and other reports as required (i.e. State Licensing Board, NPDB and other sanctioning bodies); takes appropriate action 
• Provides consistent and timely follow-up on all outstanding credentialing/re-credentialing files, escalating issues to appropriate leadership when necessary

Data Management & Performance Improvement:

• Establishes reliable file collection, scanning, data capture and data entry procedures into the credentialing database
• Monitors the timeliness, completeness and accuracy of data collection and entry processes
• Prepares and presents reports on key performance measures to accountable leadership and committees
• Prepares credential committee reports, adverse action documentation and other required reports as requested
• Applies performance improvement and lean principles to continually evaluate and improve department performance

Compensation and Benefits:
The position provides a very competitive compensation, including opportunity to participate in a management bonus incentive program along with a generous benefit package.

Apply at https://careers.sharp.com/job/san-diego/director-credentialing/1031/17390218

About Sharp HealthCare ~

Sharp HealthCare is a not-for-profit integrated regional health care delivery system based in San Diego, California. Sharp includes four acute care hospitals, three specialty hospitals, two affiliated medical groups, a health plan, plus a full spectrum of other facilities and services. Serving a population of approximately 3 million in San Diego County, Sharp has more than 19,000 employees and 3,000 affiliated physicians on medical staffs, and operates 1,850 beds. 

Sharp HealthCare has been named to Forbes magazine’s second annual list of America’s Best Employers for Women. Sharp was ranked number 58 overall, and was the only San Diego health system included in the list of 300 American companies with at least 1,000 employees. Sharp HealthCare was ranked one of the best employers for diversity on Forbes America's Best Employers for Diversity 2019 list. 
In addition to the workplace honors, Sharp was named a 2018 World’s Most Ethical Company by the Ethisphere Institute for the fifth time in six years.

The Sharp Experience is our unique, system wide commitment to transforming the health care experience in San Diego by becoming the best place to work, practice medicine and receive care.

Sharp HealthCare Awards and Recognitions
Sharp HealthCare Benefits

Questions contact: Connie Chovan at connie.chovan@sharp.com

“Sharp HealthCare is an Equal Opportunity/Affirmative Action Employer, we celebrate our employees’ differences.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender, gender identity, transgender status, sexual orientation, protected veteran status, among other things, or status as a qualified individual with disability. Different makes us better.”