Manager, Integrated Credentialing Office, Keck Medicine of USC, Los Angeles, CA

Posted on October 10th, 2022

Full Time, 8-Hour Days

At Keck Medicine of USC, we celebrate the remarkable contributions of our leaders, staff and physicians every day. Our goal is to provide everyone who engages with our health system the tools to help them achieve their greatest potential. 

This position is responsible for assisting with the daily operations of the Office of Integrated Credentialing (OIC), University Clinical Services division, a function which provides primary source verification information to University Clinical Services client Medical Staff practitioners including initial applications and reappointments. University Clinical Services is a brand-new peer review organization for the University and the OIC will provide the credentialing function as a service.  Ensures excellent service in all areas. Provides guidance and motivation to staff to identify activities that can be streamlined and automated.  Assists in development and composing of effective credentialing policies, procedures and processes and implements applicable policies and processes within OIC. Ensures compliance with NCQA standards, background checks, privileges/scopes of practice, and peer references (with some knowledge of TJC, DNV, AAAHC, Title 22, CMS, OIG and NPDB), as applicable. Ensures processes are timely and accurate. Assists with system-wide data dictionary, user training within OIC and other administrative offices as appropriate, for sharing of appropriate database information with appropriate USC departments and systems. Responsible for maintaining productivity standards and ensuring adequate staffing through seasonal credentialing demands, as needed.  Coordinates and manages audits under the direction of the Director, if needed.

Minimum Education:

  • Bachelor of Arts or Science in a related field is required.          

Minimum Experience/Knowledge:

  • 3-5 years' experience with credentialing (required) including at least 2 years in a managerial/supervisory role (preferred) in a medical staff or credentialing office. Thorough knowledge of NCQA standards with some understanding of TJC, DNV, AAAHC, Title 22, and CMS standards.  

Required License/Certification:

  • Certified "Certified Professional Medical Services Management" (CPMSM) by the National Association Medical Staff Services (NAMSS) or NAMSS "Certified Provider Credentialing Specialist" (CPCS) required. (*If not certified at time of hire, must reach certification within 2 years of hire).
  • Fire and Safety Certification.  If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.  (Required within LA City only)

We offer a wide array of benefits, including tuition programs at USC for our employees and their families. You'll also enjoy exceptional healthcare, retirement and quality of life programs to help you make the most of your USC experience. 

If you've been looking for the opportunity to advance your career in an environment that encourages learning and growth, we invite you to consider this opportunity to join our team. 

Apply today: https://bit.ly/3Pcn1wJ

Career Site: https://usccareers.usc.edu

Keck Medicine of USC

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